Delivery and Return Policies
Order Shipment
- Shipment Timeline: Orders are shipped within 8-10 days, depending on the time of order placement.
Returns
- Return Period: Returns are accepted within 14 days of receiving your item.
- Condition for Return: Items must be unused and in the same condition as received, with original packaging intact.
- Non-Returnable Items: Certain goods like downloadable products.
Refunds
- Refund Process: After your return is received and inspected, we’ll notify you via email. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.
Damaged Goods
- Damaged Orders: If your order arrives damaged, especially due to printing defects, please contact us immediately at tyler@skrabek.com. Include detailed photos of the damage and the box it arrived in to help us understand the issue better and resolve it promptly.
Sale Items
- Sale Item Refunds: Only regular priced items may be refunded. Sale items cannot be refunded.
Shipping for Returns
- Return Shipping: You are responsible for paying your own shipping costs for returning items. These costs are non-refundable. For expensive items, consider using a trackable shipping service or purchasing shipping insurance.
Cancellations
- Cancellation Policy: Cancellations are accepted. Please request a cancellation before the item is dispatched.
Need Help?
- Contact Us: For any questions related to refunds and returns, reach out to us at tyler@skrabek.com