Refund and Returns Policy

Delivery and Return Policies

Order Shipment

• Shipment Timeline: Orders are printed and shipped within 1-3 business days. Delivery time depends on where it’s going and the option you choose at checkout. See Shipping for details.

Returns

• Return Period: Returns are accepted within 14 days of receiving your item.
• Condition for Return: Items must be unused and in the same condition as received, with original packaging intact.

Refunds

• Refund Process: After your return is received and inspected, we’ll notify you via email. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.

Damaged Goods

• Damaged Orders: If your order arrives damaged, especially due to printing defects, please contact us immediately at hello@skrabek.com. Include detailed photos of the damage and the box it arrived in to help us understand the issue better and resolve it promptly.

Sale Items

• Sale Item Refunds: Only regular priced items may be refunded. Sale items cannot be refunded.

Shipping for Returns

• Return Shipping: You are responsible for paying your own shipping costs for returning items. These costs are non-refundable. For expensive items, consider using a trackable shipping service or purchasing shipping insurance.

Cancellations

• Cancellation Policy: Cancellations are accepted. Please request a cancellation before the item is dispatched.

Need Help?

• Contact Us: For any questions related to refunds and returns, reach out to us at hello@skrabek.com